Privacy Policy

1. Introduction

This Privacy Policy explains how The Guild of Psychotherapists (“we”, “us”, or “our”), a UK-based charitable membership organisation providing psychoanalytic psychotherapy training, clinic services, and public events, collects, uses, discloses, and protects your personal data when you visit or interact with our website or services (guildofpsychotherapists.org.uk). We are committed to ensuring that all personal information is handled in accordance with the Data Protection Act 2018 and the UK GDPR, as well as applicable privacy laws.

2. Data We Collect

  • Personal Identification: Name, email address, postal address, phone number (e.g., when you subscribe to our newsletter, register for training or events, contact us, or apply for therapy).
  • Professional and Training Data: For applicants or members, details such as qualifications, professional role, and training history may be processed.
  • Financial Details: Payment information (e.g., bank account, payment method) related to course fees, clinic charges, or donations, kept securely.
  • Usage Data: Technical details like IP address, browsing activity, pages visited, cookies, and analytics for improving our online services (refer to our Cookie Policy for specifics).
  • Communications: Records of your correspondence with us (emails, calls, etc.) for service and compliance purposes.

3. How We Use Your Personal Data

  • Service Delivery: Managing enquiries, clinic bookings, course registrations, events, and referrals.
  • Communication: Sending newsletters, important updates, or responding to your requests or questions.
  • Operational Management: Internal administration, fraud detection, compliance with our Code of Ethics, and maintenance of records.
  • Event & Training Administration: Organising, managing, and administering public events, open days, and training programmes.
  • Marketing & Improvement: With your consent, we may send relevant materials about our services; usage data helps us improve our website and offerings.
  • Legal & Security: Complying with legal obligations, safeguarding against misuse, and protecting our activities and premises.

4. Lawful Bases for Processing

We rely on carefully assessed legal grounds for data processing, including:

  • Contract: Where necessary for services or agreements (e.g., training, clinic bookings).
  • Legal Obligation: To meet regulatory, accounting, or governance requirements.
  • Legitimate Interests: For administrative and operational functions, unless overridden by your rights.
  • Consent: For newsletters or marketing communications; you can withdraw consent at any time.

5. Sharing Your Information

We do not sell or rent your personal data. It may be shared:

  • Internally: With staff or relevant committees (e.g., training, clinic administration) on a “need-to-know” basis.
  • Service Providers: E.g. payment processors, event platforms, IT services – only as needed and under confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights.
  • Affiliates: For referrals (e.g., therapists) with your explicit consent.
  • Charity Governance Bodies: With oversight organisations like the UKCP or the Charity Commission when necessary for compliance.

6. International Transfers

Most data remains within the UK; international transfers will only occur with proper safeguards (e.g., adequacy decisions or contractual safeguards like Standard Contractual Clauses).

7. Data Security & Retention

We apply robust industry-standard security measures to protect your data. Personal data is retained only as long as necessary – for legal, administrative, or historical reasons – and securely destroyed thereafter.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data.
  • Correct or update inaccuracies.
  • Request deletion (subject to legal or operational limitations).
  • Restrict or object to certain processing.
  • Request data portability.
  • Withdraw consent at any time (without affecting lawful processing already completed).

To exercise these rights, contact Admin Office at admin@guildofpsychotherapists.org.uk (guildofpsychotherapists.org.uk).

9. Cookies & Tracking

We use cookies and similar technologies (“Cookie Policy”) to enhance user experience and analytics. You can manage preferences via our Cookie Settings link.

10. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If discovered, such data will be deleted unless consent from a guardian is granted.

11. Updates to This Policy

We may update this policy periodically (e.g., when regulations or services change). Changes will be posted on the website, and for significant updates, we may notify subscribers.

Last Updated: September 2025

12. Contact Information

For all privacy-related inquiries, please contact:
Admin Office
Email: admin@guildofpsychotherapists.org.uk
Address: 47 Nelson Square, London SE1 0QA (guildofpsychotherapists.org.uk)

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